NHAI to Deactivate FASTags with Incomplete KYC After January 31 – Introducing the ‘One Vehicle One FASTag’ Rule for Seamless Toll Collection”

In a move to enhance the efficiency of the electronic toll collection system, the National Highways Authority of India (NHAI) announced that FASTags with incomplete KYC will be deactivated by banks after January 31. This initiative comes in response to reports of multiple FASTags issued for a single vehicle and violations of the Reserve Bank of India’s (RBI) KYC mandate.

As Indian highways transition from long queues and wasted time at toll plazas to a more streamlined experience with FASTags, the year 2024 brings a significant update – the ‘One Vehicle, One FASTag’ rule. This article explores the reasons behind this rule, highlighting its benefits for motorists and the nation at large.

Why ‘One Vehicle One FASTag’ Matters:

NHAI’s ‘One Vehicle, One FASTag’ directive aims to stop the misuse of a single FASTag for multiple vehicles. Users must complete KYC for their latest FASTag to ensure it remains active. Previously, using one tag for different vehicles caused issues like varied toll rates, toll plaza delays, and system inefficiencies. The new rule addresses these problems for a smoother toll experience.

Impact of the Rule on You:

Existing FASTag Users:

• Confirm that your FASTag is correctly linked to your vehicle registration.
• Deactivate any extra FASTags associated with the same vehicle through your issuing bank.

New to FASTag:

• Purchase a FASTag linked to your vehicle’s registration.
• Easily obtain it from various banks and authorized retail outlets.

The move aims to enhance toll operations’ efficiency, ensuring seamless journeys on national highways. With a 98% penetration rate and over 8 crore users, FASTag has significantly reduced toll plaza waiting times to 47 seconds, down from 714 seconds. The initiative aligns with efforts to streamline toll collection and improve overall highway user experience.

Moving Forward with One Vehicle One FASTag:

As we transition into 2024, the One Vehicle, One FASTag rule marks a significant step towards a more efficient and streamlined toll payment system. For motorists, it translates to faster travel, accurate charges, and a more convenient experience. For the nation, it promises improved infrastructure, smoother traffic flow, and a sustainable future for our transportation systems. By embracing this change and ensuring compliance, we can collectively contribute to a smoother, faster, and more efficient future for Indian highways.

For further assistance or queries, FASTag users can reach out to nearest toll plazas or toll-free customer care number of their respective issuer banks. The statement also pointed out that FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience.